- Locate your stop tap, typically under the kitchen sink, garage, or cellar, and turn it clockwise to shut off water supply.
- Open the cold tap in your kitchen to relieve pressure and help identify the frozen pipe.
- If you have no water, a frozen pipe may be the culprit, often outside or near the stop tap.
- Thaw the pipe using a warm towel or a hairdryer in short bursts. Keep a safe distance and avoid contact with water. A hot water bottle can also help, depending on the pipe size and freeze severity.
- Avoid using a blowtorch or open flame, as it may cause more damage.
- Turn the stop tap back on to check if water is flowing. Look for any signs of burst pipes in your home.
- If you discover burst pipes, turn off at the stop tap and call a plumber immediately.
- If water doesn’t return, consult your home insurance for frozen pipe coverage or call a plumber